Question 1

How do credits work?

Accepted Answer

Credits pay for everything you create or edit with AI.
The cost depends on the model, size and quality, and you see it before you create an image.

Question 2

Does my plan renew automatically? Can I cancel anytime?

Accepted Answer

Yes, your plan renews automatically each month or year.
Cancel anytime in “Settings”: your plan and credits stay until the end of the period you paid for.
Your files stay in your account, and credit pack credits remain available for long-term use.

Question 3

Do credits expire?

Accepted Answer

Plan credits refresh every month, annual plans included; unused ones don't carry over.
Daily bonus credits refresh each day.
Credit pack credits don't reset with your plan and can be used long term.

Question 4

What if I run out of credits?

Accepted Answer

Paid plans get bonus credits every day, so you can keep creating tomorrow.
On a paid plan, you can top up with a credit pack at any time.
Or move to a bigger plan for more monthly credits.

Question 5

Can I change my plan later?

Accepted Answer

Upgrade anytime: it takes effect right away and your monthly credits refill to the new plan's amount.
You pay only the difference for the days left in the period.
You can also downgrade or switch between monthly and yearly billing in “Settings”.

Question 6

Am I charged if a generation fails?

Accepted Answer

No. If an image or video doesn't come out, its credits go back to your balance automatically.

Question 7

Can I use what I create commercially?

Accepted Answer

Yes, on any paid plan: client work, ads, social media, websites, print and product mockups.
The free plan is for personal, non-commercial use.

Question 8

Which payment methods do you accept? Can I get an invoice?

Accepted Answer

Major credit and debit cards, Apple Pay and Google Pay, processed securely by Stripe.
Every payment comes with an invoice you can view or download in “Settings”.

Question 9

Do you have plans for teams?

Accepted Answer

Yes. Team plans are billed per seat.
Each member uses their seat's monthly credits from one shared workspace pool.
Add seats anytime, or email support@playyy.ai for a larger team.

	Basic $18 / month Billed monthly	Pro $48 / month Billed monthly	Mega $98 / month Billed monthly
Image generation
GPT Image 2.51Klow 2 credits / image	900 images	3,600 images	8,000 images
GPT Image 2.51Kmedium 5 credits / image	360 images	1,440 images	3,200 images
GPT Image 2.51Khigh 15 credits / image	120 images	480 images	1,066 images
GPT Image 2.52Klow 4 credits / image	450 images	1,800 images	4,000 images
GPT Image 2.52Kmedium 10 credits / image	180 images	720 images	1,600 images
GPT Image 2.52Khigh 30 credits / image	60 images	240 images	533 images
GPT Image 2.54Klow 8 credits / image	225 images	900 images	2,000 images
GPT Image 2.54Kmedium 20 credits / image	90 images	360 images	800 images
GPT Image 2.54Khigh 45 credits / image	40 images	160 images	355 images
Nano Banana Pro1K2K 15 credits / image	120 images	480 images	1,066 images
Nano Banana Pro4K 30 credits / image	60 images	240 images	533 images
Nano Banana 2.11K 4 credits / image	450 images	1,800 images	4,000 images
Nano Banana 2.12K 6 credits / image	300 images	1,200 images	2,666 images
Nano Banana 2.14K 15 credits / image	120 images	480 images	1,066 images
Nano Banana Lite1K 2 credits / image	900 images	3,600 images	8,000 images
Seedream 5 Pro2K 15 credits / image	120 images	480 images	1,066 images
FLUX 31K 3 credits / image	600 images	2,400 images	5,333 images
FLUX 32K 12 credits / image	150 images	600 images	1,333 images
FLUX 34K 46 credits / image	39 images	156 images	347 images

Video
5s video 6 credits / second = 30 credits	60 videos	240 videos	533 videos
15s video 6 credits / second = 90 credits	20 videos	80 videos	177 videos
Credits
Monthly plan credits Reset every month	1,800	7,200	16,000
Daily bonus credits Good for that day	100	100	100
Credit packs
Limits and features
Tasks at the same time	3	10	20
Largest image size	4K	4K	4K
Chats kept for	90 days	180 days	365 days
Commercial license
All templates and features

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Questions before you buy